COMMUNITY FOCUSED HEALTHCARE

DVCH OUTAGE

Over 50 years as the safety net provider for all.

IMPORTANT NOTICE

Dear DVCH patients,

Please accept our apologies for any inconveniences you are experiencing. One of our partners which answers phone calls at our Fairmount Primary Care Center, Norristown Regional Health Center, Parkview Health Center, and Maria De Los Santos Women’s Health Center is experiencing a service outage.

Calls are now being answered by the health center directly. There may be longer than normal wait times and potential disconnects but your call will be answered as soon as possible. If you are rerouted to a voicemail and leave a message, we will aim to call you back within 36 hours; however, if you have a medical emergency, please call 911.

Our patient portal is available and allows you to send non-urgent messages to our care team, request refills, and schedule appointments. You can find our patient portal at www.dvch.org.

Again, please accept our apologies for any frustration you encounter. We take your primary healthcare very seriously and work to resolve this as soon as possible. Thank you for trusting us with your medical care.

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