COMMUNITY FOCUSED HEALTHCARE

PATIENT RESOURCES

Over 50 years as the safety net provider for all.

WHAT TO BRING

In order to provide you with the best and most efficient healthcare possible, we ask that you bring all of the following information with you during your first visit to one of our Centers:

  • Current medications
  • Names of other medical providers caring for your health
  • Recent hospital or emergency room discharge paperwork
  • Any reports or letters from other medical providers
  • Forms to be completed by medical provider
  • Insurance card
  • Insurance copay (if applicable)

PAYING FOR YOUR VISIT

For Individuals with Health Insurance

We accept Medicaid (Access), Medicare, CHIP and most other forms of health insurance, including but not limited to the following:

CHIP Health Plans

  • Aetna Better Health Kids
  • Keystone Health Plan East CHIP
  • Health Partners KidzPartners
  • United HealthCare Community Plan CHIP

Commercial Insurance Carriers

  • AARP
  • Aetna Plans (includes HMO, PPO, EPO plans)
  • AmeriHealth Administrators
  • BlueCross/BlueShield
  • Cigna
  • Coventry
  • Devon
  • Independence Administrators
  • Independence Blue Cross
  • Keystone Health Plan East HMO
  • Local Health and Welfare
  • Personal Choice
  • Teamsters Local Welfare Fund
  • TUFTS
  • United HealthCare

Medicaid

  • Access (Medicaid / Select Plan for Women)
  • Access (Medicaid / Select Plan for Men)
  • Aetna Better Health
  • Health Partners HMO
  • Keystone First (formally Keystone Mercy Health Plan)
  • Medicaid ( Access / Select Plan)
  • United HealthCare Community Plan

Medicare/Medicare Advantage

  • Aetna Medicare
  • Cigna HealthSpring
  • Gateway Health Plan
  • Health Partners Medicare Plans (Basic, Prime, Prime Plus)
  • Keystone VIP Choice
  • Medicare (Red, White and Blue Card)

Dental

  • AARP
  • Access (Medicaid)
  • Aetna Better Health
  • Aetna (DMO, PPO)
  • Aetna Medicare
  • AmeriHealth Administrators
  • AmeriHealth Caritas PA
  • Assurant
  • Aflac
  • BlueCross/BlueShield
  • BlueCross/BlueShield (Also accepted for each state)
  • Cigna
  • Cigna Health Spring
  • Coventry
  • DeltaDental (Multiple)
  • Dentemax
  • Dominion Dental
  • Encore Dental
  • Excellus
  • FCE Benefit Administration
  • GEHA
  • Guardian Insurance
  • Health and Welfare Fund
  • Health Partners
  • Health Partners Kids
  • Health Partners Medicare
  • Humana
  • Independence Administrators
  • Keystone First
  • Keystone Connect
  • Keystone VIP
  • Medicaid (Access)
  • MetLife
  • Scion Dental
  • United Concordia
  • United Concordia CHIP
  • United Concordia FEP
  • United Concordia Plus
  • United HealthCare
  • United HealthCare Community Plan

If your insurance company is not listed here, please call our Central Billing department at 215-235-9610 if you would like to know if we can bill your insurance.

Co-pays, deductibles, co-insurances and fees for non-covered services are expected to be paid at the time of your service.

For your convenience we accept cash, personal checks, Visa, MasterCard, American Express and debit cards.

For all other billing questions, please contact Central Billing at 215-235-9610. We appreciate the opportunity to meet your healthcare needs.

How to Qualify for Sliding Fee Scale

Our services are not free, however they are comprehensive, high quality medical services that are provided regardless of a person’s ability to pay for them at the time of service.

Once you arrive, you will be directed to our Patient Account Counselor who will walk you through our sliding fee program. We use a scale based on family size and income to determine patient’s share of the cost of care.

To be placed on the sliding fee program, please bring proof of your income (a pay stub, W2 or letter from your employer). Your fee level is assessed and based on your family size and yearly income.

The total cost of your service may consist of the following fees: office visit, procedure(s), prescriptions, labs, podiatry injections.  Please download a schedule of estimated fees for 2021.

Need Help Signing Up for Health Insurance?

  • Health Insurance Enrollment
    • Section should read “Need Help Signing Up for Health Insurance? DVCH provides preventive care and treatment to patients of all ages, cultures, and abilities to pay. If you are uninsured or underinsured, we can help! Speak to one of our certified assisters to see what health insurance options are available for you and your family. The 2021 Open Enrollment period through Pennie (formally known as Marketplace) begins November 1, 2020 and ends on January 15, 2021. Medicaid Enrollment is open all year around!
      • What is needed to apply?
        • Recent Proof of Household Income (including Spouse and working Dependents)
        • Identification Cards/ Driver License & Social Security cards
        • Legal Immigrant Documents (Green Card, Work Authorization Card there should be a comma here Naturalization Certificate, etc.)
        • Recent Bank statement
      • Who can apply?
        • U.S. Citizen or Lawfully Present Resident
      • Special Enrollment is within 60 days of experiencing a Qualifying Event. If you are experiencing any of the following qualifying events, please contact us:
        • Change in Income (increased or decreased, lost or changed jobs)
        • Recently Married
        • Adding a Dependent
        • Lost Medicaid or CHIP Coverage
        • Job now offers affordable Health Insurance
        • Found eligible for Medicaid, CHIP, or Medicare
        • Became a U.S. Citizen or Lawfully Present Resident

We can assist you with applying for Health Insurance at Fairmount Primary Care Center, Maria de los Santos Health Center, and Norristown Regional Health Center.

Please call us at the following numbers to make an appointment.

  • Fairmount Primary Care Center: 215-684-5370
  • Maria de los Santos Health Center: 215-291-2557
  • Norristown Regional Health Center: 610-270-2817

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